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Model categories

Model categories

Model categories associate CI classes with asset classes. Model categories are part of the Product Catalog application.

The model category configuration determines if the ServiceNow platform creates an asset from a CI, and, if so, what class of asset. Asset classes in the base system are Hardware, Software License, and Consumable. You can associate a model category to many models and a model to many model categories. For example, a specific model of a computer can be a Computer and a Server.
Figure 1. Models diagram
Models diagram