View all versions of an article

View a list of all available versions for a selected knowledge article and then view the selected version in a new tab.

About this task

The list of all available versions for a selected knowledge article is displayed in the Article Versions related list on the Knowledge form. Users with read access can see major versions. Users with contribute access can see major and minor versions.

Procedure

  1. Navigate to Knowledge > Articles > All.
  2. Open the desired article.
  3. Click the Article Versions tab to display the related list.
  4. Click Version to display the desired article version in a new tab.
  5. If desired, click the View Version related link to see the article view page.