Manually update customized files

If you have customized any of the files that are updated as part of the Knowledge Management Advanced Installer plugin, these files are skipped during plugin activation and must be updated manually.

Manually update your customization to include the article versioning-related changes.
  • Add the Version field to the Knowledge form layout and the Knowledge list view, if it is not already present.
  • Add the outdated choice to the Workflow choice list field on the Knowledge form, if it is not already present. Keep the value as outdated because of dependencies that article versioning functionalities have on this choice.
  • Update the Knowledge > My Flagged and Self-Service > My Knowledge Articles modules to include the following condition in the Filter field, if these modules do not already reflect this change: Revised by is (dynamic) me.

If you have customized any of the Knowledge Management Overview dashboard reports, these files are also skipped during plugin activation and must be updated manually.