Review default workflows

Any modification to the state model may impact the default workflows for change requests.

Before you begin

Role required: admin

About this task

Each change type has a default workflow. To ensure that any change to the state model has not adversely impacted workflows, you must review each of the default workflows.

Procedure

Review the workflow for each ChangeRequestStateModel_<type> script include that has been modified.
Table 1. Change request default workflows
Change type Script include name Workflow
Normal ChangeRequestStateModel_normal Change Request - Normal
Standard ChangeRequestStateModel_standard Change Request - Standard
Emergency ChangeRequestStateModel_emergency Change Request - Emergency

Modifications to the default workflow for each change type depend on where the new state is added in the sequences of states.