You can create a change task template to add to a standard change proposal. If the
standard change proposal is approved, the related change tasks are created when the standard
change request is created.
Role required: itil or change_manager
Note: You can add standard change tasks to a standard change proposal only when
the proposal is in the New state. Once you submit a
standard change task for approval, you cannot add additional tasks.
Click the Change Task
Templates tab, and then click
On the form, fill in the fields.
Table 1. Change task template form
||Unique name for the change task.
|Std change proposal
||Name of the standard change proposal for which you
want to create the change task template.
||Order in which change tasks are created in the change
The Order field
determines the order in which you add the change
tasks to the change request when you select it from
the standard change catalog.
||Brief description of the change task
|Change Task values
||Field values that are populated on the change task
created as part of the standard change.
Note: Standard change catalog templates are not supported on Service