You can create a change task template to add to a standard change proposal. If the
standard change proposal is approved, the related change tasks are created when the standard
change request is created.
Role required: itil or change_manager
Note: You can add standard change tasks to a standard change proposal only when
the proposal is in a New state. Once you submit a
standard change task for approval, you cannot add additional tasks.
Click the Change Task Template tab and then click
Enter values in the fields, as appropriate.
Table 1. Change task template
||Specify a name for the change task.
|Std change proposal
||Displays the name of the standard change proposal for
which you want to create the change task
||Specify the order in which change tasks are created
in the change request.
Order field determines the
order in which you add the change tasks to the
change request when you select it from the Standard
||Specify a brief description of the change task
|Change Task values
||Specify the field values that are populated on the
change task created as part of the standard
Note: Standard change catalog templates are not supported on Service