Software Asset Management plugin ServiceNow® Software Asset Management plugin is a feature provided with the Asset Management application. A strong SAM program can help an organization reduce software costs, improve compliance, and simplify or develop processes for employee software requests. SAM programs can also help control inventory through accurate databases, which in turn helps identify organizational software needs, identify unused software that can be deleted, as well as reduce or consolidate the number of software vendors used. Software Asset Management plugin Overview moduleThe Software Asset Management plugin Overview module is a homepage that displays various Software Asset Management reports. Software Asset Management plugin setup processTo get started with Software Asset Management plugin, you need to identify and discover software owned, create software models, create license records, and configure software counters.Request Software Asset Management pluginThe Software Asset Management (com.snc.software_asset_management) plugin must be activated by ServiceNow personnel. This plugin includes demo data and activates related plugins if they are not already active.Determine where software is installedWhen determining where software is installed, there are a few points to keep in mind.Software licensesSoftware licenses are based on defined models.Manage software modelsSoftware Asset Management plugin uses software models to manage licenses, specifically in software counters and license restrictions, and to track upgrade and downgrade licenses. License calculationsSoftware license calculations count the number of licenses that exist in your network environment.Software discovery modelsSoftware discovery models can be used to help normalize the software you own by analyzing and classifying models to reduce duplication.Software License Compliance CheckerThe Software License Compliance Checker is a fast way to see if the software licenses used in your organization are compliant based on number of rights purchased and number of installations.Use counters for software license reconciliationSoftware counters reconcile software rights with software installations to verify compliance.IBM PVU Process PackProcessor Value Unit (PVU) is a unit of measurement defined by IBM to determine software licensing costs based on processor or server model.Software contractsA software contract is a binding agreement between the owner of a software product and a buyer. The contract enables the buyer to use the software legally.Oracle process packThe Oracle process pack is an add-on to Software Asset Management plugin that provides the ability to manage software licensed under the Oracle licensing model.