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Configure on-call calendar subscription URL

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Configure on-call calendar subscription URL

Configure the on-call calendar subscription URL before you send it to members of your rota.

Before you begin

Roles required: admin, rota_admin, or rota_manager

About this task

This URL is sent as an iCal link that they can use to subscribe to their on-call calendar from their preferred calendar client.
Note: The subscription URL supports basic authentication. This means that the end user must provide their instance credentials to authenticate themselves to view their on-call events. Currently, only the Calendar application on Mac OS X 8.0 onwards and the Outlook application on Windows 2013 onwards support basic authentication for calendar subscriptions. If SSO is in use, basic authentication is still required to subscribe with the URL.


  1. Navigate to On-Call Scheduling > My Group Schedules.
  2. Select the rota for which you want to send the on-call calendar subscription URL.
  3. Specify the following details in the Calendar Subscription section.
    Name Definition
    Coverage interval Select if you want to update the subscribed calendar with weekly or daily coverage details.
    Get coverage for Based on your coverage interval selection, select the number of weeks or days for which you want to update the subscribed calendar.
  4. Click Update to save the details.