Phase population

You associate planned business services to phases.

To begin the actual work on creating business services, you must add planned business services to phases. It creates an association between business services and their phases, which helps to manage creating business services. In our example, you add all business services used by the EMEA office to the EMEA phase.

You can associate business service using different methods depending on how you have been managing your business services up until now and what information about them you gathered.

Table 1. Methods of associating planned business services to phases
Method Description Advantages Disadvantages
Import from the CSV file

This method suits you if your organization has performed cross-organization mapping and analysis and collected some information about planned business services. If so, you can organize the collected information in a specific order and save it as a CSV file. Service Mapping extracts information from this file and associates multiple business services to a phase in one go.

You associate multiple business services at a time.

There is a relatively low chance of mistakes.

You must prepare all the necessary information in a very specific format before you can perform the import.
Import from a load balancer

If there is no information available about planned business services, you can use your load balancers as the source of information. Service Mapping can extract entries directly from load balancers and convert them into planned business services.

You associate multiple business services at a time.

There is no preparation.

The result of the import is not precise. There may be many false or duplicate business services created by mistake because the data from the load balancer is raw.
Add business services manually

Use this method if you do not have any organized data on your business services or you do not want to use other methods.

There is no preparation.

There is a relatively low chance of mistakes.

If you have many business services for a phase, the process may take a long time.