Bind alerts to a specific host CI

You can create an event rule to bind alerts to the correct device CI. An incoming event from a device CI can bind to an alert based on event rule transform information. However, first identify the host CI that the device is running on.

Before you begin

Role required: evt_mgmt_admin or evt_mgmt_operator

About this task

In the binding process, after the host is found, the algorithm matches all additional_info attributes that have the same name as CI fields for that event type. If match is successful, the event is bound to the CI. If more than one matching device is found on the host, the alert is bound to the host and not the application. Use the following steps to bind alerts to a specific device:
  • Use the recommendations in Binding to a host computer, switch, or router CI.
  • Create an event rule with a filter that captures events on the device type you want. In the event rule, select the Transform check box and select the appropriate CI Type:
    Device to bind CI Type
    File System cmdb_ci_file_system
    Port cmdb_ci_network_adapter
    Storage Device cmdb_ci_storage_device
    Volume cmdb_ci_storage_volume
  • To bind custom device types, use the Process to CI Type Mapping [em_binding_process_map] table.

Procedure

  1. Navigate to Event Management > Rules > Event Rules.
  2. Click New and fill in the appropriate fields of the event rule.
  3. Click Transform.
  4. Click Active.
  5. From the CI type list, select the device that is used in the filter condition.
    For example, if you build a filter condition for a port, select Port.
    Device to bind CI type
    File System cmdb_ci_file_system
    Port cmdb_ci_network_adapter
    Storage Device cmdb_ci_storage_device
    Volume cmdb_ci_storage_volume
  6. In the Event Match Fields section, specify any Additional information mappings.
  7. Click Submit.
  8. To bind to custom device types, configure the alert binding to a process and add the custom device type to the Process to CI Type Mapping [em_binding_process_map] table.