Event Management

The ServiceNow® Event Management application helps you identify health issues across the datacenter on a single management console, provides alert correlation and root cause analysis (RCA) for discovered/manual business services and for automated alert groups. Event Management is available as a separate subscription from the rest of the ServiceNow platform.

The ServiceNow® Operational Intelligence application includes Operational Metrics, uses historical metric data to detect statistical outliers and to calculate anomaly scores and is available as a separate subscription from the rest of the ServiceNow platform.

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