Reclassify a Windows Workstation machine as a server

By default, ServiceNowDiscovery automatically classifies computers using certain Windows operating systems as workstations. However, some organizations might want specific computers in their network that are acting as servers to be classified by their function and not their operating system.

About this task

Use the following variables, preceded by cidata., to construct a reclassification condition. For example, to reclassify based on a machine's IP address, use cidata.ip_address.
  • name
  • dsn_domain
  • os_domain
  • ip_address
  • serial_number

The following procedure reclassifies any Windows workstation operating system (Windows Vista, XP, or Windows 7) that is acting as a server.


  1. Navigate to Discovery Definition > CI Classification > Windows.
  2. Create a new classification record, such as Windows XP Server.
  3. Select Windows Server [cmdb_ci_win_server] as the table.
  4. Right-click in the header bar and select Save from the context menu.
    The Classification Criteria and Triggers Probes Related Lists appear.
  5. Configure the following Classification Criteria:
    Figure 1. Example of ServiceNowDiscovery Classification Criteria
    Name Select a variable to use as the classification criteria from the list above. For example, to reclassify a machine by name, enter This works for servers that have a uniform naming convention, such as SRV001, SRV002, etc., regardless of operating system.
    Operator Select an operator for the classification condition. In networks containing servers named with a specific convention, you might select starts with or contains.
    Value Enter the value for the condition. In our example of a network with a server naming convention, this value would be the root of that convention, such as SRV This condition will classify all computers as servers if their machine name is SRVXXX.
  6. Select the Triggers Probe Related List and add the appropriate probes.
    1. Copy the list of probes from another Windows server classification, including the Condition scripts.
    2. Ensure that the Windows - Identity probe has a phase of Identification (the default is Exploration).
      The completed form looks like this:
      Figure 2. Example of ServiceNow Discovery Classification Form Triggers Probe