Cloud Management

With the ServiceNow® Cloud Management application, you can use a single ServiceNow interface to access cloud resources, publish cloud offerings to a catalog, and manage the usage of those resources.

You can also manage the life cycles of those resources. Cloud Management is integrated with both private and public cloud management providers, including Amazon Web Services, Microsoft Azure, and VMware offerings.

Cloud Management is available as a separate subscription from the rest of the platform. You must also request activation from ServiceNow personnel.


This Cloud Management application is new starting with the Jakarta release. The new Cloud Management application is incompatible with the legacy Cloud Management application. Both the legacy and the new Cloud Management applications cannot be used simultaneously. For instructions on the legacy Cloud Management application in pre-Jakarta releases, see:


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