Cloud accounts

A cloud account is a collection of logical datacenters (LDCs) that come from one or more service accounts.

From cloud accounts, you can:
  • Set capacity limits on various cloud services, including virtual machines, virtual CPUs, virtual networks, storage volume size, and others. Setting these limits help control the unchecked provisioning of cloud resources. Limits are especially important for capacity constrained environments like private clouds.
  • Run discovery on LDCs to populate the CMDB.

Cloud account structure

A cloud account can contain as many service accounts as necessary in the following scenarios:
Table 1. Possible cloud account structures
Structure Supported Unsupported
Add the same service account as many times as necessary, provided each entry is associated with a different LDC. x
Add the same LDC from different service accounts in one cloud account. x
Add different LDCs from different service accounts to a particular cloud account, provided the regions are not the same.

Example: You have us-west-1 in serviceaccount1 and us-west-2 in serviceaccount2. Both can be added to cloudaccount1. However, both us-west-1 in serviceaccount1 and us-west-1 in serviceaccount2 cannot be added to cloudaccount1.


An advantage of cloud accounts is that you can group specified service accounts with only the regions that you want to allow cloud resources in. For example, your AWS account could have more than a dozen datacenters globally. However, you might use only one or two regions. To conform with your security and compliance rules, you might not want any resources provisioned to additional regions around the world.

Cloud account states

Cloud accounts stay in a Draft state until you are ready to make the datacenters and capacity limits visible to other parts of the application, such as blueprints and the Cloud User Portal. Change the state to Published after you run Discovery.

Logical datacenters

A logical datacenter is a region-specific virtual cloud that is associated with a service account. The datacenter hosts your cloud resources.