Create a task from an incident, problem, or change request

Before you begin

Role required: it_project_manager

Procedure

  1. Navigate to the Incident, Problem, or Change Request form.
  2. Configure the form to add Project Task > Parent if the related list is not already present.
  3. In the Projects related list, click New.
  4. Fill in the project form.

    The project task becomes a child task of the incident, problem, or change record.