Mark a certification task as closed incomplete

Mark a task as closed incomplete if, for example, only some of the elements can be certified.

About this task

The following users can mark a task as closed incomplete:
  • Users with the certification_admin role.
  • User identified in the Assigned to field on the certification task record.

To mark a task as closed incomplete:

Procedure

  1. Navigate to Data Certification > Tasks and select All Tasks, or My Tasks.
  2. Click a certification task Number.
  3. In Work Notes, enter information about why the task could not be completed.
  4. Click Close Incomplete.
    If at least one task on a certification instance is marked Closed Incomplete, the Completed date and Percent complete fields on the certification instance record are not updated. A user with the certification_admin role can:
    • Complete the incomplete task or tasks.
    • Cancel the incomplete task or tasks.
    When all tasks on the certification instance are Closed Complete or Cancelled:
    • The system sets the Completed date field on the certification instance record to the current date and time.
    • The Percent complete field on the certification instance record is set to 100 percent.