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Activate Agile Development 2.0

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Activate Agile Development 2.0

Admin can activate Agile Development 2.0 plugin (com.snc.sdlc.agile.2.0). The dashboards for Agile Development 2.0, if required, must be activated separately using the Performance Analytics - Content Pack - Project Portfolio Suite Dashboards plugin (com.snc.pps_dashboards). You require Performance Analytics license to use these dashboards.

Before you begin

Role required: admin

About this task

  • Activating this plugin also activates Project Portfolio Suite application.
  • If you are upgrading from an earlier ServiceNow release version of Agile Development to Agile Development 2.0, read the upgrade information before activating the plugin.


  1. Navigate to System Definition > Plugins.
  2. Find and click the plugin name.
  3. On the System Plugin form, review the plugin details and then click the Activate/Upgrade related link.

    If the plugin depends on other plugins, these plugins are listed along with their activation status.

    If the plugin has optional features that depend on other plugins, those plugins are listed under Some files will not be loaded because these plugins are inactive. The optional features are not installed until the listed plugins are installed (before or after the installation of the current plugin).

  4. (Optional) If available, select the Load demo data check box.

    Some plugins include demo data—Sample records that are designed to illustrate plugin features for common use cases. Loading demo data is a good practice when you first activate the plugin on a development or test instance.

    You can also load demo data after the plugin is activated by clicking the Load Demo Data Only related link on the System Plugin form.

  5. Click Activate.