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Create an onboarding request with the HR ticket page

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Create an onboarding request with the HR ticket page

From the HR Service Portal, you can make an onboarding request for a new hire using the HR ticket page.

Before you begin

Role required: sn_hr_sp_admin


  1. From the HR Service Portal, scroll down to Browse HR Service Catalog and select the Talent Management category.
  2. Select the Request Onboarding item.Example of request onboarding.
  3. Complete the required fields.
  4. Click Submit.
    The onboarding request triggers the onboarding process as part of a lifecycle event. An email is sent to the new hire with information on accessing the HR Service Portal. New hires are assigned the sn_hr_core.hrsm_hew_hire and sn_hr_sp.hrsp_new_hire roles so they can access the HR Service Portal for onboarding.