Provided HR services

The base HR Service Delivery application provides HR services that can be used or changed.

COE HR service name Description Topic detail Application
Employee Relations Disciplinary Issue Service for issuing a disciplinary issue. Other
Employee Relations Disciplinary Issue Inquiry Service for requesting information on a disciplinary issue. Other
General Bulk Parent Case Service to track bulk cases. General
General General Inquiry Service for a general HR inquiry. General
HRIT Operations HR Accounts Inquiry Service for inquiring about HR accounts. Inquiry
HRIT Operations HR Portal Support Request Service for HR Portal Support request. HR Portal
HRIT Operations HR Account Access Request Service for HR account access request. Account Access
HRIT Operations Password Reset Service for password reset. Password Reset
HRIT Operations Report Inquiry Service for HR report inquiry. Inquiry
HRIT Operations Report Request Service for an HR report request. Report Request
HRIT Operations Setup New Hire HR Profile HR service to set up employee HR profile in the HRIS system. New Account Creation
Lifecycle Events Request Onboarding Service to onboard a new employee. New Hire Onboarding
Lifecycle Events Account Notification HR service to set up ServiceNow account. Account Notification
Payroll Direct Deposit Inquiry Service for direct deposit inquiry. Direct Deposit Setup
Payroll Direct Deposit Setup Service for direct deposit setup. Direct Deposit Setup
Payroll Employee Payroll Setup Request HR service to set up an employee in the payroll system. Payroll System
Payroll Payroll Discrepancy Service for claiming a payroll discrepancy. Discrepancy
Payroll Request Corporate Credit Card Request for company credit card. Corporate Credit Card Request
Talent Management Employee Travel Visa Request Request assistance to get a travel visa. Work Visa
Talent Management Request Background Check Request a background check for a new hire. Background Check
Talent Management Request Drug Screen HR Service to schedule an employee drug screen. Drug Screening
Talent Management Work Visa Transfer Request HR Service to process an employee work visa transfer. Work Visa
Total Rewards 401(k) Retirement Plan Enrollment Inquiry Request information on available retirement plans. Retirement
Total Rewards 401(k) Retirement Plan Enrollment/Modification Service for 401(k) retirement plan enrollment or modification. Retirement
Total Rewards 401(k) Retirement Plan Inquiry Request information on a specific retirement plan. Retirement
Total Rewards Beneficiaries Add/Modify Service for adding or modifying beneficiaries. Beneficiaries
Total Rewards Beneficiaries Inquiry Service for requesting information on beneficiaries. Beneficiaries
Total Rewards Dental Benefits Enrollment Inquiry Service for Dental Benefits Enrollment Inquiry. Dental
Total Rewards Dental Benefits Enrollment/Modification Service for Dental Benefits Enrollment/Modification. Dental
Total Rewards Dental Benefits Inquiry Service for dental benefits inquiry. Dental
Total Rewards General Benefits Inquiry Service for general benefits inquiry. Inquiry
Total Rewards Leave Of Absence Request a leave of absence. Leave of Absence
Total Rewards Medical Benefits Enrollment Inquiry Service for medical benefits enrollment inquiry. Medical
Total Rewards Medical Benefits Enrollment/Modification Service for medical benefits enrollment or modification. Medical
Total Rewards Medical Benefits Inquiry Service for medical benefits inquiry. Medical
Total Rewards Pharmacy Benefits Enrollment Inquiry Service for pharmacy benefits enrollment inquiry. Pharmacy
Total Rewards Pharmacy Benefits Enrollment/Modification Service for pharmacy benefits enrollment or modification. Pharmacy
Total Rewards Pharmacy Benefits Inquiry Service for pharmacy benefits inquiry. Pharmacy
Total Rewards Request LOA URL Leave Of Absence URL. Leave of Absence
Total Rewards Tuition Reimbursement Inquiry Service for tuition reimbursement inquiry. Tuition Reimbursement
Total Rewards Tuition Reimbursement Request Service for tuition reimbursement request. Tuition Reimbursement
Total Rewards Vision Benefits Enrollment Inquiry Service for vision benefits enrollment inquiry. Vision
Total Rewards Vision Benefits Enrollment/Modification Service for vision benefits enrollment or modification. Vision
Total Rewards Vision Benefits Inquiry Service for vision benefits inquiry. Vision
Workforce Administration Employee Profile Update Triggers employee profile update workflow when changed fields are not white listed. Profile Update
Workforce Administration Profile Update HR employee verification process for employment verification letter. Employment Verification
Workforce Administration Request Relocation Assistance Service for relocation assistance request. Relocation Assistance