HR Cases

There are several ways to search and find an HR case.

The quickest way to find cases assigned to you is to use the HR Service Portal. The HR Service Delivery provides multiple ways to search for an HR case. You can search by:
  • All cases assigned to you
  • All open cases
  • All open cases that are unassigned
  • All closed cases
  • All cases
  • Cases by SLA information
You can also search for cases by type:
  • Employee relation cases
  • HRIT cases
  • Payroll cases
  • Total Rewards cases
  • Workforce Administration cases