Set up different types of vendor assessments

Internal stakeholders complete the tiering assessment to determine the vendor tier. External vendor contacts complete the risk assessment to determine the risk rating. Both types of assessments, risk assessments and risk tiering assessments, are created from templates which define the regular questionnaire, document request questionnaire, and tiering assessment questionnaire.

Define vendor assessment templates

When defining an assessment template, the vendor risk manager provides scheduling information for the vendor risk assessment.

Before you begin

Role required: [sn_vdr_risk_admin]

Procedure

  1. Navigate to Vendor Risk > Assessment Setup > Assessment Templates.
  2. Click New.
  3. Fill in the fields on the form, as appropriate.
    Table 1. Vendor Assessment Template
    Field Description
    Name The name of the assessment template.
    Assessment duration (days) The time provided for the entire vendor risk assessment to be completed.
    Questionnaire duration (days) The time allocated for the assessor to complete the questionnaire portion of the assessment.
    Questionnaire review duration (days) The time allocated for the vendor risk admin to review the responses provided to questionnaire.
    Created by Read-only. User who created the template.
    Created Read-only. Time when the template was created.
    Updated Read-only. Time when the template was last updated.
    Description A more detailed description of the assessment.
  4. Click Submit.

Create vendor questionnaire templates

Vendor risk managers use the Questionnaire Template Designer to create and edit questionnaire templates which can be used as a basis for other templates.

Before you begin

Role required: vendor risk manager
Note: A questionnaire template must have at least one category and that category must contain at least one question.

Procedure

  1. Navigate to Vendor Risk > Assessment Setup > Assessment Templates.
  2. Click New or New (Designer).
    The designer contains the following elements:
    Element Description
    Controls Controls for the supported question data types are available in the Controls palette. Drag a control onto the designer canvas to create a question of that type.
    Header bar The header bar contains a menu of various functions. The availability of each option depends on the status of the assessment that is opened in the designer.
    Design canvas New assessment open in the Design view. The questionnaire Name field appears above the first category in the canvas.
  3. Enter a name in the Name field.
  4. Drag a control onto the designer canvas to create a question of that type.
    Table 2. Question controls
    Data type Description Scored
    Attachment Question with a Manage Attachments icon for users to attach one or more files. Y
    Boolean Question with a check box or a Yes/No list for user responses.
    Choice List of predefined options. For more information, see the definition for Choices. Y
    Date Date field. N
    Date/Time Date and time field. N
    Number Number field with predefined minimum and maximum values. The default is 1–10. N
    Percentage Percentage field with a prescribed range. N
    Scale Predefined Likert scale. Answer options appear as radio buttons. Y
    Numeric Scale Selectable number scale. The default is 1–5. Answer options appear as radio buttons. Y
    String Single or multi-line text field. N
    Template Choice list of templates that provide a predefined scale of options. Y
    Reference Choice list of fields from a specified reference table. This data type does not support reference qualifiers.
    Image Scale
    Multiple Selection
    Ranking
    Note: Set the correct answer for the metric that you want to be scored. Scored metrics determine the compliance status of the risk.
  5. Point to the menu icon in the upper right of the designer to select one of the following options:
    Note: The availability of each option depends on the status of the questionnaire that is opened in the designer.
    OptionDescription
    Save Save the current questionnaire.
    Preview Display a preview of the questionnaire.
    New Questionnaire Open a fresh canvas for a new questionnaire.
    Open Questionnaire Open a list of existing questionnaire that you can select and edit.
    Copy Questionnaire Create a copy of the questionnaire that you can edit.

Create vendor document request templates

Risk managers use the Document Request Template Designer to create and edit questionnaire templates which can be used as a basis for other templates.

Before you begin

Role required: vendor risk manager
Note: Three default questions are created automatically for each new document request templates.

Procedure

  1. Navigate to Vendor Risk > Assessment Setup > Assessment Templates.
  2. Click New or New (Designer).
    The designer contains the following elements:
    Element Description
    Controls Controls for the supported question data types are available in the Controls palette. Drag a control onto the designer canvas to create a question of that type.
    Header bar The header bar contains a menu of various functions. The availability of each option depends on the status of the assessment that is opened in the designer.
    Design canvas New assessments open in the Design view. The questionnaire Name field appears above the first category in the canvas. A blank question field appears in the category container.
  3. Enter a name in the Name field.
  4. Drag a control onto the designer canvas to create a question of that type.
    Table 3. Question controls
    Data type Description Scored
    Attachment Question with a Manage Attachments icon for users to attach one or more files. Y
    Boolean Question with a check box or a Yes/No list for user responses.
    Choice List of predefined options. For more information, see the definition for Choices. Y
    Date Date field. N
    Date/Time Date and time field. N
    Number Number field with predefined minimum and maximum values. The default is 1–10. N
    Percentage Percentage field with a prescribed range. N
    Scale Predefined Likert scale. Answer options appear as radio buttons. Y
    Numeric Scale Selectable number scale. The default is 1–5. Answer options appear as radio buttons. Y
    String Single or multi-line text field. N
    Template Choice list of templates that provide a predefined scale of options. Y
    Reference Choice list of fields from a specified reference table. This data type does not support reference qualifiers.
    Image Scale
    Multiple Selection
    Ranking
    Note: Set the correct answer for the metric that you want to be scored. Scored metrics determine the compliance status of the risk.
  5. Point to the menu icon in the upper right of the designer to select one of the following options:
    Note: The availability of each option depends on the status of the questionnaire that is opened in the designer.
    OptionDescription
    Save Save the current questionnaire.
    Preview Display a preview of the questionnaire.
    New Questionnaire Open a fresh canvas for a new questionnaire.
    Open Questionnaire Open a list of existing questionnaire that you can select and edit.
    Copy document request Copy the document request and edit.