Create profile class using the GRC workbench GRC managers create profile classes representing the types of things that will be part of the dependency model. Reports can be filtered to define relationships between the different profile classes. A profile class defines what a profile actually is. It differs from a profile type (for example, Business Services and Critical Business Services), in that a profile can belong to many profile types but a profile can have only one profile class (for example, Business Service). Before you beginRole required: sn_grc_manager Procedure Navigate to https://myCompany.service-now.com/$grc_workbench.do. On the left, in the Profile classes section, click Add Class. Enter a profile class name and click the plus (+) icon The newly created profile class is added to the list on the left. What to do nextCreate relationships between profile classes using the GRC workbench.