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Content packs for Field Service Management

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Content packs for Field Service Management

Content packs contain preconfigured best practice dashboards. These dashboards contain actionable data visualizations that help you improve your business processes and practices.

Note: To evaluate the functionality, you can activate Performance Analytics solutions and in-form analytics on instances that have not licensed Performance Analytics Premium. However, you have the following limitations:
  • You cannot create new indicators.
  • You cannot collect data older than 180 days.

For full functionality, license Performance Analytics Premium. For more information, see Get licensed Performance Analytics.

Content packs

The Performance Analytics widgets on the dashboard visualize data over time, which allows you to analyze your business processes and identify areas of improvement. With content packs, you can get value from Performance Analytics for your application with minimal setup.
Note: Content packs include some dashboards that are inactive by default. You can activate these dashboards to make them visible to end users according to your business needs.

To enable the content pack plugin for Field Service Management, an admin can navigate to System Definitions > Plugins and activate the Performance Analytics - Content Pack - Field Service Management plugin.