When a work order is automatically qualified, the system creates a task in the
Draft state, which must be promoted.
Role required: wm_initiator_qualifier, wm_admin, or admin
When you create a work order that is qualified automatically, the work order state
progresses from Draft to Qualified and
the system automatically creates a task in the Draft state.
You can then promote the draft tasks to a state of Pending
You can promote multiple tasks at the same time from a related list or a task list.
Select the check boxes next to the tasks to be promoted and then select Ready
for Dispatch from the Actions choice
The list displays tasks in the Draft state
created by the current user.
Open a task.
Make sure the task has a Dispatch group.
Click Ready for Dispatch.
The task is promoted to the Pending Dispatch