|Field Service Management Geolocation Demo
|Enables the Field Service Management application
to use Google Maps travel times when auto-dispatching work order tasks. Activating the
Field Service Automation Geolocation plugin automatically activates the Field Service Management
|Field Service Management Demo Data
|Adds demonstration data for the Field Service Management application
covering the medical and telecommunication domains.
Note: Installing this plugin adds
new Configuration Item tables and relationships to the database.
|Field Service Management Mobile
|Adds the Field Service Management menu to the
mobile user interface. Activating this plugin automatically activates or upgrades the
Field Service Management and
Mobile UI plugins.
|Customer Service with Field Service
|This plugin provides an integration between the Customer Service Management and
Field Service Management applications. Customers and consumers can view case-related
work orders from the Customer Service and Consumer Service Portals. In the Field
Service Management application, users can view account and contact information on work
orders and work order tasks.
|Performance Analytics - Content Pack - Field Service
|Enables Performance Analytics for Field Service Management. Activation of this
plugin on production instances may require a separate license. Contact ServiceNow for details.
you have Performance Analytics installed, the Field Service Management
Performance Analytics plugin (com.snc.work_management_pa) is automatically activated
as part of the Field Service Management
|Field Service with Project Management
|Field Services Integration with Project Management. This plugin activates the
Project Management application and may require additional licenses.
|Field Service with Project Management Demo
|Demo plugin for the Field Services Integration with Project Management.
|Field Service - Questionnaire
|Enables the work order questionnaire feature, which enables users with the system
administrator role to create questionnaire records and associate those records with
work orders or work order tasks.