View or update notification preferences

Customers can add devices and specify email addresses to be used for notifications.

Before you begin

Role required: sn_customerservice.customer, sn_customerservice.customer_admin, sn_customerservice.partner, or sn_customerservice.partner_admin

Procedure

  1. Click the user name in the portal header to display the user profile information.
  2. Click the Notification Preferences related link to display the Notification Preferences page.
  3. Select a device from the Notification Preferences list.
  4. Make any desired changes to the fields on the device form.
  5. Click Update.