Delete a special handling note Delete a special handling note for a record. Before you begin Role required: sn_customerservice_manager or sn_shn.admin About this taskUsers with the sn_customerservice_manager role can delete a special handling note for a record if they can delete a record for the underlying table. Procedure Navigate to Special Handling Notes > Special Handling Notes. You can also delete a note from the Special Handling Notes list on a form. In the Special Handling Notes list, click the note to be deleted. Click Delete.