Properties installed with Knowledge Product Entitlements

Knowledge product entitlements adds the following properties.
Property Description
kb_product_entitlement.knowledge_base.enable Enable access control of Knowledge Bases based on product entitlements.

If enabled, customers can access all of the knowledge bases related to the products for which they have entitlements.

  • Type: true/false
  • Default value: false
  • Location: Knowledge Product Entitlements > Properties
kb_product_entitlement.knowledge_base.allow_empty_products Allow access to Knowledge Bases with empty Related Products field.

If enabled, customers can access all knowledge bases even if no products have been specified in the Related Products field on the Knowledge Base form.

  • Type: true/false
  • Default value: false
  • Location: Knowledge Product Entitlements > Properties
kb_product_entitlement.article.enable Enable access control of Knowledge Articles based on product entitlements.

If enabled, customers can access all of the knowledge articles related to the products for which they have entitlements.

  • Type: true/false
  • Default value: false
  • Location: Knowledge Product Entitlements > Properties
kb_product_entitlement.article.allow_empty_products Allow access to Knowledge Articles with empty Related Products field.

If enabled, customers can access all knowledge articles even if no products have been specified in the Related Products field on the Knowledge form.

  • Type: true/false
  • Default value: false
  • Location: Knowledge Product Entitlements > Properties