Activate Communities plugins Activate the Communities plugin to use the application. Before you beginRole required: sn_communities.admin About this taskCommunities is available for customers who are licensed for Customer Services Management. The Communities plugin (com.sn_communities) is not active by default. When you activate the Communities plugin, the Subscriptions and Activity Feed Framework plugin (com.snc.activity_subscriptions) is automatically activated. Procedure Navigate to System Definition > Plugins. Search for the plugin com.sn_communities. Click Activate.