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Activate Communities plugins

Activate Communities plugins

Activate the Communities plugin to use the application.

Before you begin

Role required: sn_communities.admin

About this task

Communities is available for customers who are licensed for Customer Services Management. The Communities plugin (com.sn_communities) is not active by default. When you activate the Communities plugin, the Subscriptions and Activity Feed Framework plugin (com.snc.activity_subscriptions) is automatically activated.


  1. Navigate to System Definition > Plugins.
  2. Search for the plugin com.sn_communities.
  3. Click Activate.