Properties installed with Communities

Administrators can use properties to configure Communities behavior.

The following properties are available for further configuration. To list them, enter sys_properties.list in the navigator text box and search for the property you want to configure.

The Now Platform property glide.image_provider.security_enabled affects attachments in Communities. If you change the value to false, attachments in Communities are visible to everyone.

Table 1. Communities properties
Property Description
sn_communities.adminNoReplyEmail Email address for community-related notifications. When a notification for an activity is sent, this email address is displayed.
  • Type: string
  • Default value: communityadmin@servicenow.com
sn_communities.blog_count Number of blogs a user can post per day.
  • Type: integer
  • Default value: 20
sn_communities.edit_content_explicit_role List of roles (comma-separated) with permission to edit existing content, but not to create content.
  • Type: string
  • Default value: n_communities.community_moderator, sn_communities.moderation_admin,sn_communities.admin
sn_communities.enable_session_cache

Flag to enable or disable session caching.

If the flag is set to true: The permissions of any non-admin users of the community are stored as a part of the session. They are used to determine access to the various forums and community content. While the user is active in that particular session, any changes to the community permissions do not take effect until the user logs out.

If the flag is set to false: The permissions of any non-admin users of the community are not stored as a part of the session.
  • Type: true|false
  • Default value: false
sn_communities.implicit_access_mapping Assign access implicitly to users based on the permissions they have. For example:
  • If a user is given forum_admin access, they can automatically administer, read, write to, and moderate the forum.
  • If a user is given forum moderation rights, they can read, write to, and moderate the forum for all content types.
  • Type: string
  • Default value:

    {"forum_admin": ["forum_read", "forum_write", "forum_moderator", "forum_admin", "content_write"],"forum_moderator": ["forum_read", "forum_write", "forum_moderator", "content_write"], "content_write": ["content_read", "content_write"]}

sn_communities.is_content_write_allowed_for_guest_user

Flag to determine whether Content_write access is allowed for a public or a guest user.

If the flag is false: Content_write access is not given to a public or guest user.

If the flag is true: Content_write access is given to a public or guest user.

  • Type: true|false
  • Default value: false
sn_communities.knowledge_base_id All questions created in Communities are entered in this knowledge base.
  • Type: string
  • Default value: a4c9fb2e6703220071b89a6617415af9
sn_communities.logging.destination The location of the log messages.
  • Type: string
  • Default value: db
sn_communities.logging.verbosity The category for writing log messages: Debug (0), Info (1), Warning (2), or Error (3).
  • Type: choice list
  • Default value: 1
sn_communities.public_forum_user
Sys_id of the public forum user. This value is used to calculate access permissions to forums.
  • Type: string
  • Default value: 88ef2155931322005b963511e57ffba6
sn_communities.registered_forum_user
Sys_id of the registered forum user. This value is used to calculate access permissions to forums.
  • Type:string
  • Default value: 5dce996993232200dd773511e57ffbcc
sn_communities.video_count Number of videos a user can post per day.
  • Type: integer
  • Default value: 20
Table 2. Activity Subscription properties
Property Description
com.snc.actsub.activities.api.fetch.limit Sets the number of activities in the activity feed.
  • Type: integer
  • Default value: 10
com.snc.actsub.activity.rate.count.limit Set the number of activities that can be created within a certain time frame.
  • Type: integer
  • Default value: 100
com.snc.actsub.activity.rate.time.limit Set the time frame during which activities can be created. When the time limit is reached, activities are no longer created.
  • Type: integer
  • Default value: 3600
com.snc.actsub.activity.stream.user.limit

Enter the limit on number of activities stored for a user in the activity feed.

Once the limit is reached, the oldest activities are deleted.
  • Type: integer
  • Default value: 2000
com.snc.actsub.core.disable_plugin Disable the plugin functionality.
  • Type: true|false
  • Default value: false