Change chat room message read access In legacy chat, you can associate a chat room with a record, such as an incident, and add the chat messages to a Chat Activity journal field on the form. Before you beginRole required: admin About this task By default, a user can read the chat messages for a room if either of the following is true: The room is public The user is a member of the room To change chat room message read access: Procedure Modify the Chat message access control rule or create a new rule. Read access to the messages displayed is handled by the access control list security operation chat_messages_read on the Chat room [chat_room] table.
Change chat room message read access In legacy chat, you can associate a chat room with a record, such as an incident, and add the chat messages to a Chat Activity journal field on the form. Before you beginRole required: admin About this task By default, a user can read the chat messages for a room if either of the following is true: The room is public The user is a member of the room To change chat room message read access: Procedure Modify the Chat message access control rule or create a new rule. Read access to the messages displayed is handled by the access control list security operation chat_messages_read on the Chat room [chat_room] table.
