Subscribe Subscribed Unsubscribe Last Updated: Tags: January February March April May June July August September October November December No Results Found:

Thank you for your feedback.

Form temporarily unavailable. Please try again or contact docfeedback@servicenow.com to submit your comments.

Product Documentation

More Sites
Log In

Versions

Madrid
London
Kingston
Jakarta
Istanbul
Helsinki
Geneva
Store

Home Istanbul Platform Capabilities Now Platform Capabilities Legacy: Chat Legacy: Chat use Legacy: Chat windows Legacy: Add a favorite room

Search Documents

Versions
- Madrid
- London
- Kingston
- Jakarta
- Istanbul
- Helsinki
- Geneva
- Store
Products
- Release Notes and Upgrades
- IT Service Management
  - Asset Management
  - Benchmarks
  - Change Management
  - Continual Improvement Management
  - Contract Management
  - Expense Line
  - Incident Communications Management
  - Incident Management
  - ITSM Guided Setup
  - ITSM Virtual Agent
  - On-Call Scheduling
  - Problem Management
  - Procurement
  - Product Catalog
  - Release Management
  - Request Management
  - Service 360
  - Service Catalog
  - Service Desk
  - Service Level Management
  - Service Portfolio Management
  - Software Asset Management Foundation plugin
  - Vendor Performance Management
  - Walk-up Experience
  - Coaching
- IT Operations Management
  - Cloud Insights
  - Cloud Management
  - Configuration Automation
  - Discovery
  - Event Management
  - Operational Intelligence
  - Service Mapping
- IT Business Management
  - Application Portfolio Management
  - Cost Management
  - Demand Management
  - Enterprise Release Management
  - Financial Management
  - IT Program Management
  - Personal Task Management
  - Project Portfolio Management
  - Project Portfolio Suite
  - Project Portfolio Suite with Financials
  - Resource Management
  - Software Development Lifecycle
  - Test Management
  - Time Card Management
  - Rate Model
- Governance Risk and Compliance
- Now Platform Custom Business Applications
  - Application Tools
  - Automated Test Framework
  - Business Rules
  - Creating Applications
  - Inbound REST web service
  - Inbound web services
  - JavaScript API reference
  - Manage Business Applications
  - ODBC driver
  - Outbound REST Web Service
  - Outbound SOAP Web Service
  - Outbound Web Service
  - Outbound Web Service Logging
  - Perl API
  - REST API reference
  - Scripting
  - Scripted REST APIs
  - Scripted SOAP web services
  - SOAP web service
  - Service Creator
  - Studio
  - Team Development
  - Update Sets
  - Web Services
- Customer Service Management
  - Communities
  - Customer Service Management
  - Field Service Management
- Human Resources Service Management
  - HR Service Delivery Non-Scoped
- Other Service Management
  - Application Designer
  - Coaching Loops
  - Customer Support
  - Facilities Service Management
  - Finance Service Management
  - Legal Service Management
  - Marketing Service Management
  - Planned Maintenance
  - Skills Management
  - Structured Problem Analysis
- Software Asset Management
  - Software Asset Management
- Now Platform Administration
  - Administration
  - Core Configuration
  - Currency fields
  - Data Management
  - Events
  - Form Administration
  - Integrations
  - Lists
  - Localization
  - Normalization Data Service
  - Platform Field Administration
  - Platform Performance
  - Platform Security
  - Search Administration
  - State Model
  - Table Administration
  - Time Cards
  - Time Configuration
  - User Administration
  - Upgrades and conversions
- Now Platform Capabilities
  - Agent Intelligence
  - Legacy Chat
  - Compliance
  - Configuration Management
  - Connect
  - Content Management System
  - Contextual Search
  - Data Certification
  - Dependency Views
  - Edge Encryption
  - External Credential Storage
  - Flow Designer
  - IntegrationHub
  - Knowledge Management
  - Live Feed
  - Managed Documents
  - MetricBase
  - MID Server
  - Notifications
  - Notify
  - Orchestration
  - Password Reset Application
  - Response Templates
  - Self Service
  - Service Administration
  - Service Portal Designer
  - Service Portal Widgets
  - Subscription Management
  - Survey Management
  - Task Communications Management
  - Templated snippets
  - Timeline Visualization
  - Virtual Agent
  - Visual Task Boards
  - Visualizations
  - Workflow
  - Decision Tables
  - Advanced Work Assignment
- Now Platform User Interface
  - Embedded Help and Guided Tours
  - Homepages
  - Navigation and UI
- Performance Analytics and Reporting
  - Dashboards
  - Performance Analytics
  - Reporting
  - Spotlight
- Security Operations
  - Carbon Black Incident Enrichment integration
  - Carbon Black integration
  - Check Point Anti-bot - Email Parser integration
  - Configuration Compliance
  - CrowdStrike Falcon Host integration
  - Crowdstrike Falcon Intelligence integration
  - Elastic Search integration
  - HPE Security ArcSight integration
  - IBM QRadar Integration
  - Intel McAfee EPO integration
  - Intel McAfee ESM integration
  - Microsoft Exchange On-Premises integration
  - OPSWAT Metadefender integration
  - Palo Alto Networks Integration
  - Qualys Cloud Platform Integration
  - Recorded Future integration
  - Security Incident Response
  - Security Incident Response Analysis
  - Security Incident Response Creation
  - Security Incident Response integrations
  - Security Incident Response Integration Hub
  - Security Incident Response Orchestration
  - Security Incident Response Reporting
  - Security Incident Response setup
  - Security Operations Have I Been Pwned? integration
  - Security Operations Integration Reference
  - Security Operations Integrations
  - Security Operations Orchestration
  - Security Operations Whois integration
  - ServiceNow Security Operations add-on for Splunk
  - Splunk - Incident Enrichment integration
  - Tanium Endpoint Platform Integration
  - Threat Integration
  - Threat Intelligence
  - Threat Intelligence Orchestration
  - Trusted Security Circles
  - VirusTotal integration
  - Vulnerability Response
  - Vulnerability Response Orchestration
  - Rapid7v6 vulnerability integration
- Mobile
  - Mobile

Contents

Now Platform Capabilities

Legacy: Add a favorite room

Log in to subscribe to topics and get notified when content changes.

SAVE AS PDF

Selected Topic
Topic & Subtopics
All Topics in Contents

Share

Legacy: Add a favorite room

How to add a favorite room in legacy chat.

To add a room to your favorites, click the chat window and select Add To Favorites from the chat window menu.

Chat window menu — Figure 1. Chat window menu

On this page

Share

Feedback

Feedback

Please rate your experience on this site

Your Rating:

What would you like to tell us?

Provide your email if you'd like us to respond

Invalid email address

Feedback

Please rate your experience on this site

Your Rating:

What would you like to tell us?

Provide your email if you'd like us to respond

Invalid email address

Versions |Istanbul, Products |Legacy Chat,

Contact Us
Careers
Terms of Use
Privacy Statement
Sitemap
© ServiceNow. All rights reserved.

Contact Us

Comments or questions?

If your question is about a specific topic, please provide the URL:

Invalid URL address Make sure the URL starts with http(s)://

Please provide your email address.

)Invalid email address

For technical support, please visithttp://hi.service-now.com

Log in to personalize your search results and subscribe to topics

Don't show this again

No, thanks Login