Legacy: Properties installed with legacy chat

Legacy chat adds the following properties.
Name Description
glide.chat.invite_fields Comma-separated list of fields used to generate the invites when creating a chat room from a task. The user is presented with check boxes for each of the specified fields to select the invites for the chat room. The fields should be references or glide_lists of sys_user or sys_user_group.
  • Type: string
  • Default value: assignment_group,watch_list
  • Location: Social IT > Chat Administration > Properties
glide.chat.show_emoticons Setting that determines whether to display emoticons in conversations.
  • Type: true | false
  • Default value: true
  • Location: Social IT > Chat Administration > Properties
glide.chat.sound.message_received.mp3 Sound played when a message is received in chat (mp3).
  • Type: string
  • Default value: media/rcvmsg.mp3x
  • Location: Social IT > Chat Administration > Properties
glide.chat.sound.message_received.ogg Sound played when a message is received in chat (ogg).
  • Type: string
  • Default value: media/rcvmsg.oggx
  • Location: Social IT > Chat Administration > Properties
glide.chat.sound.queue_beep.mp3 Sound played when a new user enters the chat queue (mp3). Both this property and glide.chat.sound.queue_beep.ogg must be defined for either property to work.
  • Type: string
  • Default value: media/button_toggle_on.mp3x
  • Location: Social IT > Chat Administration > Properties
glide.chat.sound.queue_beep.ogg Sound played when a new user enters the chat queue (ogg).
  • Type: string
  • Default value: media/button_toggle_on.oggx
  • Location: Social IT > Chat Administration > Properties
glide.chat_room.create_roles Comma-separated list of roles that are allowed to create chat rooms.
  • Type: string
  • Default value: itil
  • Location: Social IT > Chat Administration > Properties
glide.short_poll_delay Short polling delay for XMPP requests. Enter a value in milliseconds. The minimum value is 250. With short polling, the browser sends a request to the server in fixed intervals defined by the property. To minimize performance impact, it is recommended that this value is set greater than or equal to the default value.
  • Type: integer
  • Default value: 1000 (one second)
  • Location: Social IT > Chat Administration > Properties