Link to a website in HTML fields

You can insert a link to a website in an HTML field.

Before you begin

Role required: the role necessary to update the record that contains the HTML field. For example, any user with a role can create a knowledge article and link to a website in the article text.

Procedure

  1. Move the cursor to the position where the link is to appear.
  2. Click the insert/edit link icon (Insert or edit link icon) in the HTML toolbar.
  3. Enter information in each field.
  4. Click OK to insert the link into the field.