Document Viewer
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- UpdatedAug 1, 2024
- 3 minutes to read
- Xanadu
- Now Platform Capabilities
Document Viewer enables you to view documents directly in the Now Platform rather than having to download them.
Document Viewer supports viewing various file types in the platform including a UTF-8 character encoded PDF file. The
maximum document file size is 50 MB. To use Document Viewer, enable it at instance level and for the tables for which you want to use it.
Note: Document Viewer also supports FedRAMP instances.
You can view the following file types:- MS Word (.doc) and (.docx)
- MS PowerPoint (.ppt) and (pptx)
- MS Excel (.xls) and (.xlsx)
- PNG
- JPEG
Note: The rotate option doesn’t work for images.
Other document types, for example, .zip or .exe files, are automatically downloaded without requiring Document Viewer. Document viewer converts word documents and spreadsheets to pdf first in order to view them. This might take some time to render the file the first time.

Note:
You can only download PDF attachments with in the document.
The following table describes the icons used in Document Viewer.
Related Content
- View attachments with Document Viewer
View documents within the platform using Document Viewer rather than having to download them to your own file system.
- Enable Document Viewer