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A bookmark is a link to information in the ServiceNow system, such as a record or a module, that is stored on the Edge.

All users create and manage their own bookmarks.

Bookmarks are available in UI15 and UI11. Favorites replace bookmarks in UI16. For more information, see Use the UI16 navigator.

This site is scheduled for a small content update on Tuesday, December 18th, between the hours of 4:00pm and 8:00pm Pacific Time (Dec 19 00:00 – Dec 19 4:00 UTC). Access to this site may be slightly delayed during that time.