Chat action details

You can define a chat action name and the script that runs when the action is selected.

Chat action details

FieldDescription
Action Name Enter a label for the action as it appears in the menu.
Active Select the check box to activate or clear the check box to deactivate the action. Only active actions may appear in the menu.
Order Enter the order in which the action appears in the menu. Standard menu items (such as Show Timestamps) always appear at the top of the chat menu, followed by chat actions in order.
Client Show Condition Define the conditions under which this menu option appears. The show condition must set the pre-defined answer variable to a boolean value.
OnClick Action Script Enter the JavaScript code that runs when the menu item is selected.