Legacy: Activate Puppet configuration management Puppet Configuration Management is deprecated in the Istanbul release. It is still available on instances upgraded from a previous release but is not available for new instances. This integration requires the Puppet Configuration Management plugin, which requires a separate subscription. It uses Orchestration, which is also available as a separate subscription. The Puppet Configuration Management plugin also activates the Configuration Automation plugin and the Orchestration Activities - Puppet plugins, which provide Puppet-specific components. Before you begin To purchase a subscription, contact your ServiceNow account manager. The account manager can arrange to have the plugin activated on your organization's production and sub-production instances, generally within a few days. If you do not have an account manager, decide to delay activation after purchase, or want to evaluate the product on a sub-production instance without charge, follow these steps. Role required: none Procedure In the HI Service Portal, click Service Requests > Activate Plugin. Fill out the form. Target Instance Instance on which to activate the plugin. Plugin Name Name of the plugin to activate. Specify the date and time you would like this plugin to be enabled Date and time must be at least 2 business days from the current time. Note: Plugins are activated in two batches each business day in the Pacific timezone, once in the morning and once in the evening. If the plugin must be activated at a specific time, enter the request in the Reason/Comments. Reason/Comments Any information that would be helpful for the ServiceNow personnel activating the plugin such as if you need the plugin activated at a specific time instead of during one of the default activation windows. Click Submit. Legacy: Installed with PuppetThe Puppet Configuration Automation plugin adds or modifies tables, user roles, properties, and other components.