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Monitor the MID Server

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Monitor the MID Server

Monitoring MID Servers involves verifying entries in log files, confirming network connectivity, and checking MID server status.

Before you begin

Role required: agent_admin or admin

About this task

You can monitor MID Servers hosted by Windows or Linux MID servers.


  1. For Windows only, navigate to the Windows Services console, locate the service name that matches the name that appears from the wrapper-override.conffile. If the MID Server process is the only Java process running on the host, monitor the memory used by java.exe and alert on less than the maximum configured memory defined in the ~\agent\conf\wrapper-override.conf folder.
  2. Ensure that the agent0.log.0.lck file appears in the ~\agent\logs folder to confirm that the MID Server running and logging system activity in the agent0.log.0 file.
  3. Review the following logs for warning, critical, and severe errors:
    • ~\agent\logs\agent0.log.0
    • ~\agent\logs\wrapper.txt
    See Access MID Server log entries from the ECC queue to see how to open log entries from the instance.
  4. Confirm network connectivity.
  5. From the MID Server instance, navigate to the MID Servers page, and review the status of the MID Server. For additional information, click a Name.
  6. Use Windows or Linux tools to monitor:
    • CPU
    • Disk utilization
    • Events
    • Memory
    • syslog

What to do next

Set up email, SMS, and push notifications to alert you when issues occur with MID servers. The MID Server Down notification is enabled by default. See Notifications for details.