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View CI relationships health

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View CI relationships health

View aggregated orphan, stale, and duplicate CI relationships in the CMDB dashboard. You can configure the relationship scorecards, but you cannot configure the underlying relationship metric health tests.

Before you begin

Role required: itil or asset

About this task

CMDB Health measures CI relationship health in its own metric and sub-metrics.

Orphan relationship
A relationship that is missing a parent or missing a child.
Duplicate relationship
Relationships that have identical parent, child and relationship type.
Stale relationship
A relationship in which one of the CIs is stale. For a stale CI – its associated relationships are also stale.


  1. Navigate to Configuration > CMDB Dashboard > CMDB Health.
  2. Select the Relationship Health tab.