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Set a CI field to be mandatory

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Set a CI field to be mandatory

Configure a CI field as mandatory so it is included in the CMDB Health tests for the required metric if enabled. Required is a sub-metric of the CMDB Health completeness metric.

About this task

When a field is configured as mandatory, the CMDB health tests check whether the field is populated or not. The CI dashboard then displays the number of required fields that are left empty. The CMDB dashboard displays the aggregated report of the percentage of CIs for which one or more required fields is empty.


  1. Navigate to Configuration > CI Class Manager.
  2. Select a class from the Class Hierarchy.
  3. Select Fields on the right-side bar.
  4. Select a table column.
  5. In the Dictionary form, select the Mandatory check box.
  6. Click Update.
    The next time the form is opened, a field status indicator appears next to the field label, indicating that a value is mandatory.
    Note: Mandatory fields are global. The field is marked as mandatory everywhere it appears in a form.