Legacy: Extending Configuration Automation

Configuration automation extensions allow you to customize an instance to support configuration automation providers in addition to those offered by ServiceNow.

Change manager extensions scripting is available to users with the Chef Administrator [chef_admin] or Puppet Administrator [puppet_admin] role.

To support a new provider, you need to define:
  • The change manager script
  • A difference by CI extension script
  • A difference by node definition script
  • Workflows, if needed
  • The change manager
  • The provider