Clone a Certification template

New templates can be cloned from an existing template.

1. Open the template record to be copied.
2. Make any necessary changes.
3. Change the template name or description to distinguish it from the original.
4. Click Clone.
   ServiceNow increments the record number above the highest template number and sets the version of the new record to 1. A message appears under the header bar naming the source record for the clone.

   

   Both templates are Active and appear in the record list. The record list allows you to see the entire history of the template.