Use the Article page widget to view Knowledge Base articles within Service Portal.
Any specialized font or formatting added in the text field for the knowledge article within the
platform, appears the same way in the portal.
Figure 1. KB Article Page widget
Instance Options
Field |
Description |
Bootstrap color |
Color scheme for the widget. The default colors are defined by the portal
theme, but if you want the instance to have a specific color, select the option
from the list. |
Show star rating |
Displays the star rating on the article page widget. If you select Use
system properties, the appearance of the star rating is defined by the
glide.knowman.show_star_rating system property. |