SLA Percentage Timer workflow activity The SLA Percentage Timer activity pauses the workflow for a duration equal to a percentage of an SLA. A workflow must run on the Task SLA table to use this activity. Results Table 1. SLA Percentage Timer activity results Result Description Complete The activity successfully reached the specified duration Cancelled The activity or workflow was canceled before the timer reached the specified duration Input variables Input variables determine the initial behavior of the activity. Table 2. SLA Percentage Timer activity input variables Field Description Percentage The duration to pause the workflow for, as a percentage of the current SLA States The activity state tells the workflow engine what to do with the activity. Table 3. SLA Percentage Timer states State Description Executing The activity is in this state very briefly while initializing, after which it immediately changes to Waiting. Waiting The workflow engine waits until the SLA reaches the specified percentage. The engine then transitions the workflow to the next activity. Finished The activity finished running. See the result value for the outcome of the activity. Cancelled This activity, or the workflow that contains this activity, was canceled. Error A JavaScript error occurred. Review the logs for error details.
SLA Percentage Timer workflow activity The SLA Percentage Timer activity pauses the workflow for a duration equal to a percentage of an SLA. A workflow must run on the Task SLA table to use this activity. Results Table 1. SLA Percentage Timer activity results Result Description Complete The activity successfully reached the specified duration Cancelled The activity or workflow was canceled before the timer reached the specified duration Input variables Input variables determine the initial behavior of the activity. Table 2. SLA Percentage Timer activity input variables Field Description Percentage The duration to pause the workflow for, as a percentage of the current SLA States The activity state tells the workflow engine what to do with the activity. Table 3. SLA Percentage Timer states State Description Executing The activity is in this state very briefly while initializing, after which it immediately changes to Waiting. Waiting The workflow engine waits until the SLA reaches the specified percentage. The engine then transitions the workflow to the next activity. Finished The activity finished running. See the result value for the outcome of the activity. Cancelled This activity, or the workflow that contains this activity, was canceled. Error A JavaScript error occurred. Review the logs for error details.
