Workflow concepts You can do many things using the workflow editor. Modify core activities and conditions. Create custom activities and reuse the data for other workflows.See Orchestration activity designer. Download activity packs from the ServiceNow Store and create packs for upload. Edit workflows graphically. Define transitions between workflow activities. For the table that corresponds to the workflow, customize business rules. Summarize workflow progress through stages. Validate workflows to identify potential problems. Publish workflows for other users. Edit multiple tables without needing to directly modify them.