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Event scheduling

Event scheduling

There are a variety of tools available for scheduling actions or tasks to happen in the future.

There are a variety of tools available for scheduling actions or tasks to happen in the future.

Maintenance schedules
Changes to the CMDB can be managed through the Maintenance Schedules Plugin, which allows changes to be proposed and viewed through a timeline.
On-call rotation
The Group On-Call Rotation Plugin allows a schedule to be defined to determine what users are primary contacts during particular hours of the day.
Scheduled reports
Once reports are defined, they can be scheduled to be emailed at a specific time, or at regular intervals, using the reporting interface.
Scheduled workflows
Workflows provide a robust system for automating advanced multi-step processes. Workflows can be triggered by conditions, like business rules, or they can be scheduled for a particular time/recurring schedule, like scheduled jobs.
Scheduled jobs
Scheduled jobs are scripts which can be set to be automatically performed at a specific date and time, or on a repeating basis.

Products > ServiceNow Platform > Time Configuration; Versions > Istanbul