View an Activity Stream

Activity Stream is a real time, sequential display of activities, such as comments and work notes, from a group of records.

About this task

View activity streams in the mobile browser interface, for example, a stream of incident work notes. Streams automatically aggregate all the journal field entries from incidents and displays them, starting with the most recently updated record.

Procedure

  1. Navigate to a list of records that contain journal fields.
  2. Tap the Stream icon. If no journal entries have been created for the type of records you are viewing, the Stream icon does not display.
    Stream icon
    Comments and work notes for the incidents display, starting with the most recent record.
    Incident multiple record journal stream