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View the histories of subscription users

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View the histories of subscription users

For each Per-User subscription, you can view concise historical data on changes in subscription status for users: when users were subscribed and when they were unsubscribed, excluded, or unexcluded.

Before you begin

Role required: usage_admin or admin


  1. Navigate to Subscription Management > Subscriptions and then click the Name of a Per-User subscription.
  2. On the Subscription form, click the View User Subscription History related link.
  3. The User Subscription History popup lists the operations on user subscription status for the specified subscription. Click a User State to view details of a change in subscription status for a user.
    • User State: Lists the change in the user status: subscribed/unsubscribed and excluded/unexcluded
    • Allocation Source: Lists the name of the user set that acted as the source of the user
    • Allocation Type: Lists the method for allocating the user to the subscription: user set or individual
    • Operation time and Created by: Lists the timestamp of change and the admin who made the change