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Auto-sync a subscription to user set updates

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Auto-sync a subscription to user set updates

You can configure any subscription to check user sets regularly to find users who were added or removed. The system then regularly subscribes or unsubscribes users based on updates to user sets.

Before you begin

Role required: usage_admin or admin

About this task

If the system cannot allocate a user because adding the user would exceed the subscription limit, the user is set to Pending status and is listed in the Pending Users related list.


  1. Navigate to Subscription Management > Subscriptions.
  2. Click the Name of the Per-User subscription to update.
  3. On the Subscription form, select Auto-sync user sets.
  4. (Optional) On the Subscription form, click Sync Now to synchronize and update the list of subscribed users immediately.