Why a subscription does not appear in the list The Subscriptions list displays the subscriptions that your organization has purchased. There are, however, several types of non-subscription items that do not appear in the list. Why does my subscription not appear in the Subscriptions list? You might not see all of the subscription services that you have purchased because the Subscription Management application does not yet allow management of some subscription services. Self-hosted instances do not receive subscription information and therefore do not display information on the Subscriptions form. Why is the Subscriptions list empty? The subscription information might not yet have arrived. The data is downloaded daily.