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Why a subscription does not appear in the list

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Why a subscription does not appear in the list

The Subscriptions list displays the subscriptions that your organization has purchased. There are, however, several types of non-subscription items that do not appear in the list.

Why does my subscription not appear in the Subscriptions list?

  • You might not see all of the subscription services that you have purchased because the Subscription Management application does not yet allow management of some subscription services.
  • Self-hosted instances do not receive subscription information and therefore do not display information on the Subscriptions form.

Why is the Subscriptions list empty?

  • The subscription information might not yet have arrived. The data is downloaded daily.